Contact & complaints

Effective 13 November 2026

For a quotation, cancellation, refund, delivery concern or privacy request, contact S P Studio through the channels below.

Studio details

Trading name: S P Studio. Location: Chandigarh, India, by appointment. Customer support: general@spstudio.co.in. WhatsApp: +91 62393 67490.

Legal business name: SP Studio, a registered partnership firm. Principal postal address: H.No. 268, Rajiv Colony, Chandigarh 160015, India. Grievance and Privacy Contact: Akhil Kushwaha. Email: general@spstudio.co.in. WhatsApp: +91 62393 67490.

Send a trackable request

Use the enquiry page for general support, select Something else / general enquiry and include the relevant PKG or FRM ticket if you have one. The form creates a GNL reference and a private tracking code. Save the private code for full progress without logging in; the ticket number alone shows basic status.

If you contact us by email or WhatsApp, ask the studio to record the complaint and share its reference and a copy of the recorded complaint. Do not send passwords, private account credentials or unnecessary identity documents.

What to include

Give your name, contact details, relevant ticket, a short description, the date of the issue and the resolution you seek. Photographs of damage or the agreed specifications can help where relevant. Keep your original quotation, approval, receipt and correspondence.

Acknowledgement and resolution

Consumer complaints will be acknowledged within 48 hours and addressed within one month of receipt, in line with applicable consumer rules. We will explain the action taken or outcome in writing and keep a record under the complaint ticket.

A ticket number alone does not mean a refund has been approved or paid. Ask for the written decision and transaction reference where money is returned. If you disagree with the response, ask for escalation to the designated grievance officer.

External escalation

You may seek help through the Government of India’s National Consumer Helpline at consumerhelpline.gov.in or use another competent consumer authority, commission or court. Our internal process does not take away your statutory rights or require you to accept compulsory store credit.