Terms of use & service conditions

Effective 13 November 2026

These terms cover use of the S P Studio website and the photography, film and custom-frame services agreed with the studio.

The studio and your agreement

SP Studio is a registered partnership firm, presented on this website as S P Studio. Our principal address is H.No. 268, Rajiv Colony, Chandigarh 160015, India. Akhil Kushwaha is our Grievance and Privacy Contact. Email general@spstudio.co.in or WhatsApp +91 62393 67490.

You must be at least 18 and authorised to arrange the booking or order. A parent, guardian or authorised adult should make requests for minors. We do not ask children to create accounts.

Estimates and booking confirmation

Website package and frame calculations are indicative estimates in INR. Submitting an enquiry, receiving a ticket number or saving a quotation does not reserve a date, authorise production or complete a purchase.

A booking or frame order is confirmed only after the studio accepts the agreed scope in writing and any agreed booking payment has cleared. The written quotation must state the total price, applicable taxes, travel, accommodation, delivery and other compulsory charges, payment stages, cancellation terms and delivery schedule. No additional charge is payable without prior agreement.

Quantity discounts shown for frames are estimates; the final quantity, specifications and total must be confirmed in the written quotation. No automatic subscription or recurring payment is offered by this enquiry service.

Photography and film coverage

The booking agreement should identify the functions and tradition, dates, venues, coverage hours, team size, photography or film services, albums, edited deliverables, turnaround, revision allowance and any special requirements. Coverage of an additional function, overtime or a changed venue needs written approval of the scope and price.

Please provide a practical itinerary and venue contact, arrange lawful access and any necessary venue or filming permissions, and identify essential family photographs and ceremony restrictions in advance. Drone work is subject to permissions, weather, safety and legal operating restrictions. An unavailable optional element must be discussed with you, including the appropriate price adjustment.

Our work reflects the editing approach and deliverables agreed with you. A particular unplanned moment or every guest cannot be guaranteed; this does not excuse failure to provide the agreed coverage with reasonable care. RAW files, unedited footage and project files are included only if the booking agreement expressly includes them.

Frames and print approval

Before production, confirm the selected image, size, orientation, crop, finish, quantity, delivery arrangements and written total. If a proof is offered, production waits for your approval. If no proof is included, the studio must still obtain written confirmation of the crop and specifications.

You must have the necessary rights and permissions to print the image. Uploading a photograph permits its use only as needed to assess and fulfil that request and handle related support. It does not grant public portfolio or marketing permission. Small differences between a screen and a print can occur; materially incorrect colour, specifications, damage or defects remain subject to the returns and refund policy.

Accounts and acceptable website use

Keep account passwords and private tracking codes confidential. A private code alone lets its holder see the ticket status, estimate, quotation and customer-facing studio updates. A ticket number alone shows only basic status. Tell the studio if a code is lost or shared by mistake.

Do not upload unlawful content, impersonate someone, access another customer’s requests, attempt to bypass access controls or interfere with the website. We may restrict misuse, with an appropriate explanation where possible. Restrictions do not remove an existing customer’s lawful refund or complaint rights.

Ownership, portfolio use and third-party material

Copyright ownership, licences, delivery rights and permitted uses for commissioned photography and film should be recorded in the booking agreement and are otherwise governed by applicable Indian law. These website terms do not automatically transfer a client’s rights to the studio.

Public portfolio, social-media, advertising or award use requires separate, specific permission and any other necessary rights. Refusing marketing permission does not prevent a booking. Music, venues and third-party content may have separate licensing requirements. Sample portfolio images are clearly identified and do not represent completed client assignments by S P Studio.

Problems, changes and consumer rights

Contact us promptly about missing deliverables, damage, incorrect specifications, cancellations or service concerns. The cancellation, refund, delivery, privacy and complaints policies explain the process.

We will discuss events outside reasonable control promptly and seek a workable alternative. Such events do not create a blanket right to retain money for work or goods not supplied. The appropriate remedy will follow the circumstances, the fair agreed terms and applicable law.

Indian law applies. Nothing here excludes mandatory consumer rights, remedies for defective goods or deficient services, or access to a competent consumer commission or court. There is no compulsory waiver of those rights and no blanket exclusion of liability for our own failure.

Material changes apply to new requests from their stated effective date. An accepted booking is not retrospectively changed without agreement, except where law requires it. Keep a copy of your quotation and the applicable policies.

Cart and receipt records

After saving a package or frame configuration, you may add the associated request to the studio cart. The cart distinguishes indicative estimates from studio-entered quotations. Adding an item does not reserve dates, approve a crop, authorise production or make a payment. Removal from the cart does not cancel the underlying enquiry. Online payments are not currently enabled.

A payment receipt acknowledges the payment recorded by the studio. It is not automatically a tax invoice or confirmation that all agreed work has been delivered. Mistakes can be voided and replaced while preserving the original reference and record history.