Data deletion & privacy requests

Effective 13 November 2026

Ask us to review or delete client media, a frame upload, account data or public portfolio use. We verify the request before acting.

How to request a review

Use the form below, or contact our privacy contact. Give the email used for the job and a ticket/job reference if available, then describe the files or information and the action requested. Do not send a password, OTP, banking details or an identity-document scan in this form.

You may request access, correction, deletion or withdrawal of an optional publication permission. An authorised representative can make a request with appropriate authority. We ask for proportionate verification through an established contact channel before disclosing or removing records.

What happens next

The form creates a GNL reference and a private tracking code. A ticket number alone shows basic status; the private code shows the studio’s client-facing response. The studio reviews the request, verifies the relevant records and explains the action taken or any legal/practical exception.

A request is not an automatic erasure command. We review active website records, private frame files, studio working/delivery copies, public portfolio permissions and relevant service-provider or backup copies. Moving an account, receipt, image or booking to recoverable Trash does not constitute permanent deletion.

Consequences and retained records

Deleting a needed original may prevent further editing, production or re-delivery. We will explain this before taking an irreversible step when it affects unfinished agreed work. Any financial settlement is handled under the agreed terms and applicable law, not imposed merely because a privacy request was made.

Certain records may be kept where required for tax/accounting duties, a legal claim, security accountability or another lawful continuing need. We limit the retained data and access and explain the reason. Client images and video clips otherwise follow the two-year media period or an earlier verified deletion request. Minimal receipt/ticket-number history may remain without the underlying media so a previously issued number is not reused.

For help, contact Akhil Kushwaha, Grievance and Privacy Contact, at general@spstudio.co.in or WhatsApp +91 62393 67490. SP Studio is a registered partnership firm at H.No. 268, Rajiv Colony, Chandigarh 160015, India.